Canvas Tech Support
LMS (Canvas) Support
801-626-6188
LMSsupport@weber.edu
Monday–Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 4:30 p.m.
Ogden Campus—Lampros Hall 215
After Hours: Available 24/7
877-215-0831
support@instructure.com
Click the Help menu in Canvas for Live Chat
IT Service Desk
801-626-7777
1-800-848-7770 Option 5 then 1
Monday - Friday: 7:30 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 9:00 PM
Campus holidays: 10:00 AM - 9:00 PM
csupport@weber.edu
Ogden Campus - Lampros Hall 110
Testing and Assessment
Contact ¶¶Òô³Ô¹Ï Testing Centers for Proctoring and Testing Support
801-626-6803
Contact ¶¶Òô³Ô¹Ï Testing Centers for Honorlock Support
801-626-7416
Contact ¶¶Òô³Ô¹Ï Online for Canvas Quizzes Support
801-626-6188
LMSsupport@weber.edu
Publisher Material and Third-Party App Support
¶¶Òô³Ô¹Ï Online does not have access to third-party course material (McGraw-Hill, Pearson, Cengage, WileyPlus, VitalSource, etc.) to troubleshoot issues that may arise. Below is a list of support contacts for some of the widely used vendors. If you need additional help with these systems or are not getting the support you need in a timely fashion, get in touch with your respective vendor.
- : 1-800-354-9706
- : 800-331-5094
- (including MyLab, Mastering, eText, Learning Catalytics, and Revel)
- Student text line 1-866-264-0618
- : 1-855-200-4146
- Weber Day One Access (¶¶Òô³Ô¹Ï Bookstore)
Known System Issues and Outages
You can follow ongoing system issues and outages for many of these tools on the .